Sign-up & Client Agreement
Below, you will find prompts to fill in and submit your personal information as well as your agreement to the terms of our contract.
1. Agreement Overview
This programme was developed by Janie Loubser, a Clinical Psychologist. This agreement gives you information about Janie's professional credentials, the programme content and payment, as well as the general terms and conditions of our work together. In order to sign up for the programme, you are required to submit your personal details which will be treated as confidential. By completing and signing this contract, you agree that the information you provide is correct and that you understand and accept the information provided here.
3. Cost and Payment Details
The cost of this programme is R 9 500.
A deposit of R 5 000 is required to sign up.
ENLIVEN HEALTH (Pty) Ltd
FNB Business Cheque Account
Branch Code 250655
Account No. 62703126963
4. Deposit and balance payment
Once deposit reflects in the account, you will receive a statement that reflects the deposit payment along with the Introduction Pack. This pack will include the first 3 workbooks (out of 6). The balance of R 4 500 is due after completion of the 3rd workbook. You will then receive the remaining 3 workbooks. Included in the cost of the programme, is 4 coaching calls and 4 coaching emails. You will receive a statement that reflects the full payment together with our last coaching email.
5. Medical Aid Claims
If you are claiming back from medical aid, please indicate it on the Client Details Form together with your medical aid details. After each coaching call, you will receive a statement with the correct codes that you can submit to your medical aid.
6. Bookings and Cancellations
It is your responsibility to book your coaching calls by emailing email@example.com. Coaching calls need to be cancelled 2 workdays in advance to the same email address. If we don't respond within one working day, it means your cancellation has not been received, in which case it needs to be resent.
Late cancellations will result in the loss of a coaching call. If you are unable to make a coaching call due to illness or emergency, it is still seen as a late cancellation. The same applies if you forget or fail to show up for a coaching call.
7. Extra Coaching
You have the option of scheduling an extra coaching call at an additional fee of R 1 500.
8. Shared Risk
Internet-based technical difficulties can interrupt sessions and this is a risk that Janie and the client share together. This means that Janie will make provision for 50% of the time lost due to internet difficulties.
9. Email Coaching
It is your responsibility to book your coaching emails by emailing firstname.lastname@example.org. Please be aware that there will be a delay between your email and our response. A coaching email is complete once the aim has been achieved.
The aim of this programme is to help you grow as a person, be self sufficient, independent and empower you to achieve your goals. The information given in this programme is therefore not a substitute for professional medical, psychiatric or psychological treatment. The programme, content and readings are not suitable to treat diagnosable disorders or medical conditions. Always consult a medical professional.
Any use of information in this programme is at the client’s discretion and own risk. Neither the author, nor the company can be held responsible for any loss, claim, or damages arising from the use, or misuse of the suggestions made, the failure to take medical advice, or for any third party material that may be referred to.
All rights reserved by the author. No part of this programme and its reading material may be reproduced by any mechanical, photographic or electronic process, or in the form of a phonographic recording. It may only be saved and copied for the client’s own use for this programme. No part may be shared other than ‘fair use’ to promote the programme without prior written permission of the author.